CONFLICT MANAGEMENT IN GOVERNMENT ORGANIZATIONS (A CASE STUDY OF ENUGU STATE HOUSING DEVELOPMENT CORPORATION (ESHDC)

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CONFLICT MANAGEMENT IN GOVERNMENT ORGANIZATIONS (A CASE STUDY OF ENUGU STATE HOUSING DEVELOPMENT CORPORATION (ESHDC)

TABLE OF CONTENTS

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

CHAPTER ONE

Introduction

background of the study

statement of the study

objective of the study

research question

significance of the study

scope of the study

limitation of the study

definition of major terms

references

CHAPTER TWO

Review of literature

meaning and nature of conflict

coordination of work as a source of conflict

change as a source of conflict

conflict between management and board

decision making as a source of conflict

manifestation of conflict in organization

Techniques for managing conflicts.

Summary of literature review

References

CHAPTER THREE

Research methodology

research design

area of study

population of the study

sample and sampling technique

instrumentation

method of data collection

method of data analysis

References

CHAPTER FOUR

interpretation, presentation and data analysis

4.1     analysis of data

CHAPTER FIVE

5.0     discussions of findings, summary, conclusion and recommendation

5.1     discussion of findings

5.2     summary

5.3     conclusion

5.4     recommendation

5.5     bibliography

Appendix

 

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