CHAPTER ONE
INTRODUCTION
BACKGROUND OF STUDY
This study aims at highlighting the effective utilization of management information technology and tools by most banks. This is as a result of the need to tender best services to customers and achievement of organizational goals or objective.
However, despite the various sophistication of information technology and the huge investment, many decision makers in organization is still faced with the problems of obtaining information that is reliable, relevant and up-to-date.
These difficulties have adversely affected the decision making process of most banks by hindering the decision makers through the introduction of distortion, leading to inaccurate information and creating misplaced confidence.
These particular problems are common in most banks today, the management of such banks are yet to really believe that management information system has actually justified the huge amount invested in it because most information system have foaled to meet the information requirement of the banks management.
The management of most banks had complained of unreliability, untimeliness and inaccuracy of information. Such banks include Union Bank of Nigeria Plc and MBC International Bank Ltd. Thus, there is need for the development of a vital and efficient information system which is essential for improvement in performance of the management of the bank.
The main stream of this is to show extensively the importance of Management Information System instituted within or among the three levels of management in aiding effective decision making of the bank so as to ensure their continued survival and profitability.
STATEMENT OF THE PROBLEM