DETERMINANTS OF A SUCCESSFUL HUMAN RESOURCE MANAGEMENT (HRM) IN HOTEL OPERATIONS
CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Eboh (2001:1) defines management as the process which involves the co-ordination of organization’s resources towards the accomplishment of its primary goals. According to Robbins and Coulter (2007: 282) management recognizes four basic resources- man, machine, money and materials. These resources are commonly called the 4ms of … Read more