Month: June 2019

APPLICATION OF TOTAL QUALITY MANAGEMENT IN THE BANKING INDUSTRY A STUDY OF UNITED BANK FOR AFRICA PLC AND FIRST BANK OF NIGERIA PLC

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CHAPTER ONE INTRODUCTION 1.1   BACKGROUND OF THE STUDY It is apparent that modern Nigeria cannot exist without the financial service industry. In the recent past, this study has experienced tremendous growth and undergone great changes. In the country, varying forms of deregulation, competition, more demanding customers and drive to exceed customer’s expectation have created an … Read more

APPLICATION OF THREATS, OPPORTUNITIES, WEAKNESSES AND STRENGTHS (TOWS) MATRIX STRATEGIC PLANNING MODEL IN MANUFACTURING FIRMS IN NIGERIA

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CHAPTER ONE INTRODUCTION 1.1       BACKGROUND OF THE STUDY A major aim of enterprises is to build a market position strong enough and an organization capable enough in producing successful performance despite foreseeable events, potent competition, internal and external organizational problems (Nimmanphatcharin, 2003:13). Global competition requires that managers think of ways to change their organizations continuously … Read more

ANALYSIS OF MANPOWER DEVELOPMENT AMONG ADMINISTRATIVE STAFF IN TERTIARY INSTITUTIONS

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CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Until the early 1980s there was a general resistance to investment in manpower development in tertiary institutions. This is because of what Stahi (2004) posits was the belief that “employees hired under a merit system must be presumed to be qualified because they were already trained for … Read more

ANALYSIS OF GROWTH STAGES IN SMALL FIRMS A STUDY OF SELECTED FIRMS IN ENUGU METROPOLIS

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CHAPTER ONE INTRODUCTION 1.1     BACK GROUND OF THE STUDY Every business passes through identifiable stages in its life span. Several growth strategies related to business management approaches have been presented in the literature. Managing growth is a major strategic issue for a growing firm (Arbaugh and Camp, 2000). Strategy is the most important determinant of … Read more

AN INDEPTH REVIEW OF TOOLS AND TECHNIQUES FOR CUSTOMER VALUE MANAGEMENT

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CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Successful strategic positioning for the achievement of competitive advantage, as a means of achieving superior profitability and enhanced shareholder value, are critical issues of paramount importance in today’s business environment. They should be at the very top of the agenda for Chief Executive Officers, especially for those … Read more

AN EVALUATION OF TRAINING AND DEVELOPMENT OF HUMAN RESOURCES IN ORGANZIATION A CASE STUDY OF EMENITE NIGERIA LIMITED AND SCIENTIFIC EQUIPMENT DEVELOPMENT INSTITUTE AKWUKE (SEDI)

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CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY It has become an established fact that the success of most public and private organizations does not depend entirely on how well such organizations are 63 financed but also on how well the human resources working in the organizations are experienced. The experiences acquired by these human elements … Read more

AN EVALUATION OF MONETARY POLICY INSTRUMENTS IN ACHIEVING MONETARY TARGETS IN NIGERIA

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CHAPTER ONE INTRODUCTION Background of the Study Because money can affect many economic variables that are important to the wellbeing of any economy, politicians and policy makers throughout the world care about the conduct of monetary policy- that is -the management of inflation rates, exchange rates and interest rates (Cukierman, Webb and Neyapti, 1992). The … Read more

AN EDUCATED WORKFORCE: A CATALYST FOR HUMAN RESOURCES DEVELOPMENT IN NIGERIAN ORGANIZATIONS ( A CASE STUDY OF NIGERIAN BOTTLING COMPANY PLCL, 9TH MILE CORNER ENUGU)

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CHAPTER ONE INTRODUCTION BACKGROUND OF THE STUDY An examination of the most successful and efficient organizations usually reveals that a qualified and satisfied educated work force make a whole lot of difference between mediocrity and success. To make the workforce suitable for tasks and jobs required training, which invariably leads to job satisfaction and its … Read more

AN ASSESSMENT OF THE APPLICATION OF OPERATIONS RESEARCH TECHNIQUES IN THE DECISION MAKING PROCESS OF MANUFACTURING COMPANIES

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CHAPTER ONE                         INTRODUCTION 1.1 BACKGROUND OF THE STUDY Everyday, managers makes decisions that commit organizational resources. These decisions determine the survival, growth or even death of an organization. The decision making process is not always activated when a manager perceives a problem as most decisions are made to ensure the stability, continuity and expansion … Read more

AN ASSESSMENT OF HUMAN RESOURCES MANAGEMENT STRATEGIES OF EMENITE LIMITED ENUGU

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CHAPTER ONE Introduction 1.1     background of the study The term human resource management has come to the fore in recent years. There is a growing awareness by management and personnel specialist that the organization is an organic entity and that its parts are so inter dependent that a change cannot be introduced in one place … Read more

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